For the purposes of the DPA and the GDPR, the data controller is Share Jewellers Ltd. Our data protection officer can be contacted via our Customer Service Team by writing to Customer Services, Share, 58a Street Lane, Leeds, LS8 2DQ. Share Ltd is registered with the Information Commissioner’s Office.
Changes to the policy
We'll only collect and use your information where we have your permission to do so.
We'll be transparent in our dealings with you and tell you how we’ll collect and use your information. If we collect your information for a particular purpose we'll only use it for that purpose, unless you’ve been otherwise informed and given your permission where relevant.
We won’t ask for more information than we need for the purposes for which we’re collecting it.
We'll update our records when you tell us that your details have changed.
We'll periodically review your personal information to ensure we don’t keep it for longer than is necessary.
We'll ensure that your information is securely disposed of at the end of the appropriate retention period.
We'll observe your rights under applicable privacy and data protection laws and will ensure that queries relating to privacy issues are dealt with promptly and transparently.
We'll train our staff on their privacy obligations.
We'll ensure we have appropriate physical and technological security measures to protect your information regardless of where it’s held.
Information we hold about you and how we’ll use it
Information you give us
You may give us information about yourself by filling in forms on our website, providing feedback or corresponding with us by phone, email or otherwise. This includes, for example, information you provide when you do any of the following:
register to use, or visit our website
provide feedback on the website or our services, or report a problem with our website
search for services enter survey(s) or participate in promotions or engage with us during the course of a transaction .
The information you give us may include: Your contact details, date of birth, gender
bank details, information on how you use this website (such as your IP address and browser information
Passing on information about you to third parties
To operate effectively as a business, we may need to pass your information on to selected and trusted third parties who will be involved with the fulfilment of your order, repair or service request .
In addition, any third party to whom we may need to disclose personal information in order to comply with our legal, regulatory and statutory obligations. This may be as part of a legal process, (for example, in response to a court order or in response to a law enforcement agency’s request, or where they believe it’s necessary). This could be to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety, property or rights of any person. It could also include non-compliance with our website rules, or as otherwise permitted or any third party where you’ve given your consent.
Please be assured that when we outsource any processes we ensure that any supplier or contractor has adequate security measures in place. We’ll also require them to comply with privacy principles as part of our contract with them.
Other third-party websites
Our website may, from time to time, contain links to and from third-party websites, including those of our trusted partners. If you follow a link to any of these websites, please note that these websites have their own privacy policies. We don’t accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Security and safe storage of your personal information
Once we’ve received your information, we'll use appropriate procedures and security features to try to prevent unauthorised access.
Unfortunately, the transmission of information via the internet isn’t completely secure. Although we endeavour to protect your personal data, we can't guarantee the security of data transmitted over the internet. Any transmission of data is at your own risk.
Information supplied by you to us, or that we collect about you, may be transferred, and stored by us, our agents or contractors for the purpose of providing services to you. By submitting personal data, you agree to this transfer, storing or processing.
We may monitor the use and content of emails, calls and secure messages sent from and received by us. Other reasons that we may monitor use and content of emails would be to detect the transmission of computer viruses and attempts to prevent this website or its services from working.
How can you access, correct your information and withdraw consent?
You’re able to correct the information we hold about you as follows:
If you’re a Share Jewellers customer, you can contact us via the contact us page on our website at www.sharejewellers.com/contact
You’re able to change your preferences relating to marketing communications from Share Jewellers and withdraw your consent at any time, as follows:
In Writing – Share Jewellers Ltd
58 A Street Lane, Leeds, West Yorkshire. LS8 2DQ
By Phone – 0113 268 5066
You may make a request to access your personally identifiable information that’s held by us and maintained in our database. Please write to us at our store in Leeds or contact us via our website www.sharejewellers.com/contact
From 25 May 2018, depending on the circumstances, you may also have the right to:
request erasure of personal information we hold about you, request restriction of processing of such information, object to the processing of such information, request a copy of such information in a portable format.
If you have concerns about the way we handle your personal data, you can contact the Information Commissioners Office or raise a complaint.
Comments and questions
58a Street Lane, Leeds, West Yorkshire. LS8 2DQ
Phone 0113 268 5066