Terms And Conditions

General Terms And Conditions

These terms and conditions apply to the use of this website. By accessing and ordering from this website you agree to be bound by the terms set out below. Any contract formed between ourselves shall be governed by English Law and any disputes that arise will be resolved exclusively in the Courts of England.

The website is owned, operated and managed by The Share Group Ltd (also referred to as Share, us, we, our) with registered details:

The Share Group Ltd
58 Street Lane
Leeds
LS8 2DQ

0113 268 5066 (Monday to Saturday 9am-5.30pm excluding Bank Holidays)
Registered in England No. 2415548
UK VAT No. 482183832

We advise you to read these terms and conditions prior to making a purchase.

CONTENT AND AMENDMENTS

We take care and time to try and ensure our website is as accurate as possible, both in terms of prices displayed and description of products and services. All measurements displayed are approximate and any errors will be wholly unintentional. Orders will only be accepted should there be no material errors. We take no responsibility for colours of products not matching the colour displayed on your monitor as this depends entirely on the colour reproduction and capabilities of your screen.

We may make changes to the website at any time without notice or warning, including:

  • Changes to these terms and conditions
  • Changes to promotions, offers and discounts
  • Changes to content and product information
  • Temporary or permanent withdrawal of the website

PRICING

Prices displayed are in Pounds Sterling and inclusive of VAT.

Where Sale prices are quoted, the normal price will have applied either online or in-store for at least 28 consecutive days in the last six months.

Whilst we endeavour to ensure all prices are correct at time of publication, we reserve the right to reject an order should there have been a material error in the price advertised at time of order.

PLACING YOUR ORDER

Once you have completed your online purchase, we will send an email confirmation containing details of your order. This confirmation does not act as acceptance of your order as this is subject to the following:

  • The product being in-stock and available for delivery
  • The information and pricing being accurate
  • Fraud and identity checks being passed (for which we use 3rd party services)
  • Payment being authorised

Subject to the above, we will despatch your order and send an email confirmation to let you know it’s on its way. It is at this point that a contract will exist under these terms and conditions.

IDENTITY CHECKS

We carry out identification checks on all orders to validate the details supplied within your order. This is to prevent against fraudulent card activity and to promote a secure shopping experience. When carrying out checks, we use publically available records such as the Electoral Roll and may elect third party services such as Experian to perform checks on our behalf. Should we suspect fraudulent activity we may need to contact you to verify your information. If your order fail identification checks we reserve the right to refuse your order and cancel any pending payments.

PAYMENT

At time of ordering, we will contact your card issuer to authorise payment and validate that you have the relevant funds available. Should the card issuer authorise the payment we will place a hold on those funds to ensure they can be debited at time of despatch. This means you will be unable to access those funds within your account.

No charge will be made until your order is despatched.

Should we need to cancel your order, we will release the ‘hold’ that we have over any funds. Please be aware that dependant on your bank it may take up to five working days before those funds become cleared again in your account.

DELIVERY

 

 

At the time of ordering you will be advised of an approximate delivery estimate. Every effort is made to meet this delivery time although on rare occasions we may be unable to deliver your order within the advertised timeframe. Should this happen we will notify you of the delay and offer a revised delivery estimate.

Delivery times may also be affected by circumstances beyond our control. Find out more.

The only exception to this is if you have paid for Next Day Delivery and we have failed to meet the promised delivery date.

Where a delivery time is quoted in days, this refers to ‘working days’ defined as Monday to Friday (excluding bank holidays) when ordering before 1pm.

If you decide to return your full order for a refund, any delivery charges paid will only be reimbursed if the item has been misrepresented by us or is damaged/faulty.

The only exception to this is if you have paid for Next Day Delivery and we have failed to meet the promised delivery date.

OUR GUARANTEE TO YOU

We believe that all of our products are of the highest quality and will guarantee everything against manufacturing defects. This guarantee will be honoured at one of our store, or through Mail Order on production of proof of purchase. These rights are additional to and do not detract from your statutory rights.

Please be advised that if you have your item altered, repaired, or adjusted by another jeweller or company, then this will invalidate your guarantee and render it void. To protect the guarantee, all work must be carried out by Share (or a third party company working on behalf of Share).

BUY WITH CONFIDENCE

We’re certain that you’ll love your purchase but, on the rare occasion that it’s not right, we’ll be more than happy to offer a refund or exchange. Simply return the unworn item to us in its original packaging and with all relevant receipts and documentation within 30 days of purchase. This offer does not include personalised items or special orders (see below) and does not affect your statutory rights.

Please allow 10 days for your return to be processed. If you requested a refund, it will be applied to the original card used to place your order.

SHARE

58 Street Lane

Leeds

LS8 2DQ

You can also call in to our store to return your item, where they will be happy to give you a refund, or exchange. Find your nearest Beaverbrooks.

SPECIAL ORDERS

We are unable to offer exchanges or refunds on bespoke items or special orders. This means that we cannot provide refunds or exchanges on items that have been specially made to order for you, items that have been altered or personalised in any way, and products that are not normally stocked by Share but have been ordered specially at your request. Bespoke or specially ordered products may only be returned if the goods are faulty or were supplied incorrectly. This does not affect your statutory rights.

COPYRIGHT & INTELLECTUAL PROPERTY

All website content, copyright, trademark and other intellectual property rights available when using this website shall remain the property of The Share Group Ltd or its suppliers. Permission is given to all purchasers to electronically copy and print sections of this site for personal non-commercial use only and for the sole purpose of using this website. Any other use, without the written permission of The Share Group Ltd, is strictly prohibited.

WEEE Regulations

We are a distributor of business to consumer (B2C) electrical and electronic equipment (EEE). As a responsible company, we’re committed to providing high quality products and services to our customers and reducing our environmental impact by recycling our products in an environmentally sound manner when they become waste electrical and electronic equipment (WEEE)

Privacy & Cookie Policy

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address etc) in order to receive or use services on our website. Such services include newsletters, diary reminders and email bulletins. The privacy and cookie policy statement explains Share’s policy regarding the personal information we collect

 

Copyright © 2016 Share Jewellers. All rights reserved.